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Operations Coordinator Quiz

18 questions. Pass at 90%. Answer every question, then grade it.

  1. Question 1 of 18

    What is the standard shipping SLA, and when must an order be investigated with a note?

  2. Question 2 of 18

    When are the daily ShipHero checks?

  3. Question 3 of 18

    What is the target for Orders on Hold?

  4. Question 4 of 18

    Which marketplace orders are priority #1, and why?

  5. Question 5 of 18

    What's the required format for a note on a stalled order?

  6. Question 6 of 18

    A backordered item has no inbound PO and is discontinued. What happens?

  7. Question 7 of 18

    Setting Sell-Ahead on an inbound PO — how much of the expected inventory do you enter?

  8. Question 8 of 18

    When editing Sell-Ahead or inventory on a PO, which Save button do you use?

  9. Question 9 of 18

    When do you set Allow Partial on an order?

  10. Question 10 of 18

    How often is Culture Studio's live PO sheet cross-checked?

  11. Question 11 of 18

    The SKU transfer email went to the 3PL. What happens next?

  12. Question 12 of 18

    Which orders can be merged?

  13. Question 13 of 18

    What are the holiday return window dates set in Loop?

  14. Question 14 of 18

    A Faire wholesale order comes in. What's the acceptance SLA and Ready-to-Ship timeline?

  15. Question 15 of 18

    Which Shopify orders will you MISS if you only watch the Open filter?

  16. Question 16 of 18

    It's Shirt Club changeover week. What must happen before ANY subscriber email goes out?

  17. Question 17 of 18

    Recharge sends a broken email to subscribers. What are the first two moves?

  18. Question 18 of 18

    Late orders are showing on the ShipHero dashboard. What's the move?

0/18 answered. You need 90% to pass.